Free shipping
All orders are shipped free (NL / BE / DE / FR) of charge and preparded for shipping the same day. Usually you will receive your order (delivery in NL) within 1 to 3 working days.
You will receive an order confirmation with every order. When we have processed your order you will receive a track & trace code. This allows you to follow the status of your package.
The products you order in our online store will be delivered to the address you specify, both domestically and abroad. Customs and duties are not included with overseas deliveries.
96%
Lead-time
Orders delivered within 1 to 3 working days.
100%
Free delivery
All orders are shipped free of charge.
97%
Customer satisfaction
Customers are happy with the delivery.
We will keep you informed
We will keep you informed by email about the progress of your order. We do everything we can to deliver your package within the time frame we have promised. In some periods of the year it can unfortunately happen that it takes a little longer to deliver your package. We will also contact you if there are any special circumstances that affect the shipping time of your order. If the product is temporarily sold out or unavailable you will automatically be notified.
FAQ
What happens with my package if I missed the delivery service?
A new delivery appointment will be scheduled or the package will be delivered to one of nearest parcel delivery points. We will keep you informed by email.
Do I need to identify myself when I pick up my package at the parcel shop?
You may be asked for your identification when you pick up your parcel. These details need to match the consignee listed on the parcel.