Get in touch
FAQ
Have a question? We are here to help.
Where can I check my order status?
You can easily check the status of your order on our website. Go to the chat helpdesk and enter your order details (bottom right of your screen).
How do I get in touch if the chat helpdesk is not available?
When the chat helpdesk is closed, you can fill in the contact form or send an email to support@evebase.com. Usually we will get back to you within 24 hours.
Can I contact the support team by phone?
Yes, you can contact our support team by phone. Find the opening times of our support team here.
Do you have a physical store where I can view your products?
We don't have our own physical store location. However, you can purchase and see our products at retails store accross Europe. Please contact our support team to get the directions to your nearest retail store that sells our EveBase brand.